Privacy Policy

Effective date: 01 January 2025

1. Introduction

This Privacy Policy explains how Jalna City Municipal corporation (the “Corporation”) handles personal information collected via our website and citizen touchpoints. We follow reasonable security practices appropriate for public institutions in India.

2. Data We Collect

• Contact details you provide (name, email, phone).
• Messages, subjects, and feedback submitted via forms.
• Optional marketing consents for WhatsApp and Email.
• Non-identifying technical data (browser type, approximate location, anonymized usage) for service improvement.

3. How We Use Your Data

• To respond to your queries and provide information services.
• To share updates only if you opt in to WhatsApp and/or Email communications.
• To improve website usability and accessibility.
• To comply with legal obligations and protect against misuse.

4. Consent and Opt‑In

Marketing messages are strictly opt‑in. The contact form includes two optional checkboxes for WhatsApp and Email. You can withdraw consent anytime by contacting us at Mangeshnmundhe@gmail.com.

5. Data Sharing

We do not sell personal data. Limited sharing may occur with government partners or service providers for fulfilling lawful purposes with appropriate safeguards.

6. Data Retention

Information is retained as needed to provide services or meet legal requirements, and then securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures such as access controls, encryption-in-transit, and regular updates. No method is fully secure; please contact us if you suspect any issue.

8. Your Rights

You may request access, correction, or deletion of your personal data, subject to lawful exceptions. For data requests, write to Mangeshnmundhe@gmail.com.

9. Contact

10. Updates

We may update this policy to reflect changes in law or services. Significant changes will be indicated on this page.